Neon54 casino takes you back to a more rocking time with a neon-themed casino and over 3,200 online casino games. The casino has made a name for itself thanks to fantastic promotions and a robust library of casino games. It has everything from online pokies to table games, video poker, live casino games, and more. The platform has a fantastic welcome bonus that allows you to pick your bonus. The site accommodates many payment methods and ensures quick transactions whether you choose to handle your payments via vouchers, wallets, or crypto solutions.

User Experience

The user experience to be excellent because you access all the categories including Slots, Live Casino, Table Games, and Jackpots. You can also search through new and Popular filters. It would have been nice to have a filter to further break down titles now that the platform supports many games. The navigation isn’t quite as good as you’d expect with a site that has such a large collection. Irrespective of all these, it’s still easy to use and once you find your favorites, you can save them.

Neon54 Casino Mobile

Neon54 casino doesn’t have a mobile app but you can access it through your mobile browser on any iOS and Android device. There’s no shortage of slots and other games either. Graphics are impressive and they’ve been customized fit to even the smallest screen.

VIP Program

The VIP Program is reserved only for the most active players. Once you attain the VIP status, you will receive benefits that include a higher withdrawal threshold, a personal account manager, and cashback. There are five levels to the VIP program. The first two levels only grant you a larger deposit threshold. Starting with Level 3, you start earning cashback. Starting at Level 4, you’ll get an account manager. You must remain active to retain VIP status or else it will be reduced to lowest levels. If you are the most active player, you can earn up to 15% cashback each month.

Customer Service

The casino is customer support is one area that needs serious improvement. The site offers a FAQ section, but the questions and answers are irrelevant to most players. If you need additional assistance, you can reach support via email or live chat. If you opt to use an email, expect response after 45 minutes. Live chat agents answered within a minute, but they lacked knowledge of the product.

Pros

• This casino allows you to choose your Welcome Bonus
• Live Casino Games
• Pokies and Live Dealer Tournaments
• Over 3,200 Casino Games
• High-quality titles
• Easy navigation
• Top providers

Cons

• Substandard Customer Service
• Limited languages
• Smaller collection but still plenty of variety

Bottom Line

Neon54 offers a fun, playful platform with interesting characters. It has a huge catalogue of games, generous bonuses, and a meaty VIP Program. It should improve on navigation tools and better responsible gambling features.